Return Policy
Products cannot be returned after completion of the payment. Payment Refunds are applicable only in case of damaged products or delivery of incorrect size (size other than that ordered). Returns and Replacements are done free of cost if wrong products (incomplete sets or incorrect style), wrong sizes (size other than that ordered) or damaged products are received by the customer. Premium quality cottons are used to ensure the best fashion experience, however colour bleeding might happen for some apparels due to washing and drying conditions. To ensure the best condition of usage, dry clean the apparels. Also, the Company reserves the right to levy shipping charges on cases that come under legal scrutiny.
Return Intimation:
You can either call our Support Number +91 9267951520 or Email Us at asinboutique@gmail.com within 3 days from date of delivery. The details of the return (Order number, courier docket No or AWB No, and Reason for Return) should be shared with the Customer Support by email.
Guidelines for a valid return:
Product & Accessories, if any, should be in original condition Tags should be retained and returned Returns and Replacements are done free of cost if wrong products (incomplete sets or incorrect style), wrong sizes (size other than that ordered) or damaged products are received by the customer.
Cancellation Policy
Orders once placed cannot be cancelled.
Opening Video of the parcel for the first time is mandatory in both the scenarios otherwise we will not be able to proceed with the exchange
Exchange Policy
All the sale, discounted, brought with a coupon and gift voucher purchases are non returnable, non refundable & non exchangeable. Please go through the size chart carefully for sale products.
Exchange: We have no exchange policy. If it’s a damaged/defective product, incorrect item sent, such cases are to be informed us within 24 hours of delivery. we will replace the product with the next fastest possible courier facility. However, when a product is shipped from our warehouse it goes under 3 layers of quality check and we record the process for your reference as well. Still, if there is an issue with the product we would resolve it for you.
Return : We humbly don’t take returns on items sold once.
Damaged/Wrong Delivery:If it’s a damaged/defective product, incorrect item sent, such cases are to be informed us within 24 hours of delivery. we will replace the product with the next fastest possible courier facility. However, when a product is shipped from our warehouse it goes under 3 layers of quality check and we record the process for your reference as well. Still, if there is an issue with the product we would resolve it for you.
Only products which are unused, unworn, unwashed, undamaged, with all its labels and tags completely intact, in original packaging and eligible for exchange.
Opening Video of the parcel for the first time is mandatory in both the scenarios otherwise we will not be able to proceed with the exchange